1. Capitalised terms in these Refund Policy shall have the same meaning as attributed to it in the Terms of Use (www.evetag.com) unless the context otherwise requires.
2. This Refund Policy shall be read together with the Terms of Use (www.evetag.com) and govern your use of the e-Vouchers.
3. If no expiry date is stated on the e-Voucher, the e-Voucher shall expire 3 months from the date of its issue or such other period as may be prescribed by EVETAG.
4. Expired e-Vouchers are not redeemable and the amount in the e-Voucher will not be refunded or credited when expired.
5. The Reward Points that have been used for the redemption and exchange of Benefits are non-refundable save with EVETAG’s approval.
6. The e-Vouchers that have been used are non-refundable save with EVETAG and/or the Merchant’s approval.
7. E-Vouchers are not refundable and cannot be replaced if lost or expired unless stated specifically.
8. The return, replacement or refund of the Merchant Offering (or any part thereof) shall subject to the policy of the respective Merchants. EVETAG shall not be liable for any matter arising from or incidental to the return, replacement or refund of the Merchant Offering.
9. For any issues with cancelation, kindly contact our team via [email protected] or via the Live Chat on the website.